We are specialist independent customs clearance agents and do not engage in freight forwarding services.

What is the difference between Customs Clearance and Freight Forwarding?

Many exporters, especially beginners, assume that freight forwarders and customs brokers are two names for the same thing. This couldn’t be further from the truth.
Freight forwarders are defined as experts connected within the supply chain who concentrate on the logistics and physical transportation of cargo. They are in touch with any entity in the exporting process who handles or is aware of a shipment moving via truck, boat, plane or a combination thereof. Freight forwarders are in charge of assembling and completing a variety of documentation and compliance filings.
A freight forwarder acts as a “travel agent for cargo,” a third-party entity who sets a trip up, and then, for a sum of money, will facilitate that entire trip, including paperwork and documentation.
A customs broker is someone who assists importers and exporters in meeting government requirements governing imports and exports.
Brokers submit necessary information and appropriate payments to CBP on behalf of their clients and charge them a fee for this service. They must have expertise in the entry procedures, admissibility requirements, classification, valuation, and the rates of duty and applicable taxes and fees for imported merchandise.
A customs broker is a specific term used to identify the intermediary between the importer and the government’s customs department in the country of import.
Freight forwarder is a wide-ranging term.

We believe that having a specialist customs broker ensures that you are getting a better specialist service with no conflict of interest from your freight forwarder.

No matter which route you choose in your export transaction, a good freight forwarding partner is invaluable and we will work directly with them to ensure you are free to look after running your business whilst the customs clearance and shipping tasks are left to the experts.

Because we are independent of the freight provider you know that the service and Many companies believe that a conflict may exist when they have a single source provider of transport services and customs clearance solutions. As such there is a strong case for having separate providers of transport services and customs clearance requirements to ensure that they can guarantee compliance with customs guidelines. By doing this many transport-related issues as regards delivery deadlines and other pressures affecting customs clearance are eliminated which allows correct and appropriate customs clearance compliance.

As an Importer/ Exporter good customs compliance is vital. With the ever-increasing number of Post Clearance and Customs/ Revenue audits a single instance of non-compliance can result in an audit being extended to other tax areas and an increased period for reviews which can lead to demands for back-payments, interest on back-payments and even penalties.
At Easy Customs we make our customers fully aware of their customs requirements so that along with their knowledge of the product being transported, the cost of the product and ancillary costs we can make use of our systems and expertise to make the correct declaration to Customs. By having these procedures in place both parties can be assured of prompt clearance and excellent reputations with Customs authorities.

Our backup facilities allow for storage of documents for a minimum of 7 years, so we are fully compliant with Inland Revenue customs rules regarding audits to allow for ease of retrieval if and when required.


Read our services